Shipping
CustomCat
We use CustomCat to fulfill our Swag orders. CustomCat enables us, as a small business, to create branded products without the overhead of forecasting demand or managing inventory.
If you need to return a Swag item, please do not ship it back to CustomCat.
Instead, mail it to us at:
The Treasure Hunt Builder
c/o Redefining Default LLC
ATTN: Returns
1019B Edwards Ferry Road, #1108
Leesburg, VA 20176
Please read our Returns Policy to find out what can be returned.
Shipping Method: We currently only offer Economy shipping, through UPS & OSM. It's most cost effective for you, and the easiest way for us to manage physical deliveries. All physical purchases (i.e. Swag) are shipped from Detroit, MI.
Shipping Times: Range from 1-6 business days for destinations in the United States, but could take longer given COVID delays and during the Winter Holiday season. International orders could take 1 - 2 weeks to arrive at their destination.
Shipping Costs: Shipping is based on the distance your purchase will travel to its destination, as well as the weight of your heaviest item plus a reduced rate for each additional item.
Shipping Cost by Destination and Weight Class
| Weight Class | United States | AK/HI/PR | Canada | International |
|---|---|---|---|---|
| Super Lightweight | $3.99 + $0.75 | $5.50 + $0.75 | $4.50 + $1.00 | $5.50 + $1.00 |
| Lightweight | $4.99 + $1.50 | $6.99 + $2.00 | $6.50 + $3.00 | $8.50 + $3.00 |
| Heavyweight | $7.99 + $1.50 | $15.00 + $1.50 | $10.50 + $6.00 | $12.00 + $8.00 |
| Lightweight Drinkware | $4.99 + $1.50 | $13.00 + $2.00 | $8.50 + $5.00 | $10.00 + $6.00 |
| Heavyweight Drinkware | $5.99 + $1.50 | $15.00 + $1.50 | $10.50 + $5.00 | $12.00 + $6.00 |
Swag by Weight Class
| Super Lightweight | Lightweight | Heavyweight | Lightweight Drinkware |
|---|---|---|---|
| Ornaments | Youth 3/4 Raglan Sleeve Shirt | Youth Hooded Pullover | Stainless Steel Water Bottle |
| Luggage Tags | Youth Jersey Short Sleeve T-Shirt | ||
| Necklaces | Youth Cotton T-Shirt | ||
| Youth Colorblock Raglan Jersey |