We use CustomCat to fulfill our Swag orders. CustomCat enables us, as a small business, to create branded products without the overhead of forecasting demand or managing inventory.
If you need to return a Swag item, please do not ship it back to CustomCat.
Instead, mail it to us at:
The Treasure Hunt Builder
c/o Redefining Default LLC
P.O. Box 1093
Purcellville, VA 20134
Please read our Returns Policy to find out what can be returned.
Shipping Method: We currently only offer Economy shipping, through UPS & OSM. It's most cost effective for you, and the easiest way for us to manage physical deliveries. All physical purchases (i.e. Swag) are shipped from Detroit, MI.
Shipping Times: Range from 1-6 business days for destinations in the United States, but could take longer given COVID delays and during the Winter Holiday season. International orders could take 1 - 2 weeks to arrive at their destination.
Shipping Costs: Shipping is based on the distance your purchase will travel to its destination, as well as the weight of your heaviest item plus a reduced rate for each additional item.
Shipping Cost by Destination and Weight Class
|Weight Class||United States||AK/HI/PR||Canada||International|
|Super Lightweight||$3.99 + $0.75||$5.50 + $0.75||$4.50 + $1.00||$5.50 + $1.00|
|Lightweight||$4.99 + $1.50||$6.99 + $2.00||$6.50 + $3.00||$8.50 + $3.00|
|Heavyweight||$7.99 + $1.50||$15.00 + $1.50||$10.50 + $6.00||$12.00 + $8.00|
|Lightweight Drinkware||$4.99 + $1.50||$13.00 + $2.00||$8.50 + $5.00||$10.00 + $6.00|
|Heavyweight Drinkware||$5.99 + $1.50||$15.00 + $1.50||$10.50 + $5.00||$12.00 + $6.00|
Swag by Weight Class
|Super Lightweight||Lightweight||Heavyweight||Lightweight Drinkware|
|Ornaments||Youth 3/4 Raglan Sleeve Shirt||Youth Hooded Pullover||Stainless Steel Water Bottle|
|Luggage Tags||Youth Jersey Short Sleeve T-Shirt|
|Necklaces||Youth Cotton T-Shirt|
|Youth Colorblock Raglan Jersey|